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Technical support
If your web page is not displaying correctly or you are unable to use our Online Services, the pages in this troubleshooting guide will help you.
Further information
My page is not displaying correctly
Is your page not displaying correctly? Are you receiving a page cannot be displayed message? It may be that you need to reload your page or completely clear your cache/temporary internet files.
The website text is too small, how can I make it bigger?
Are you having difficulty reading our website due to the text or font size? These instructions will help you increase the text size for a range of different browsers.
I am unable to view documents on the website
Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Here are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.
My browser screen does not appear to be compatible
You may be able to use our website with no problems; however you might find that you can't log on to use the online services available on this website.
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