Get a user ID

You will need to login to use a number of the services on our website. As a user of our site you have the option of paying for any online services that require a fee by credit card or direct debit. If you would like to pay by direct debit for services accessible from this website then you will need to set up a direct debit account when you become a registered user.

The User Administration tool is structured at three levels

1. Customer account level - containing customer (organisational) details;
2. Branch level - groups within a customer organisation (optional);
3. User level - individuals within an organisation or its branches.

An Administrator can be appointed within your organisation to maintain customer, branch and user details. The first user is automatically assigned Administrator status. Once the Administrator has logged onto the website and selected My Tools - User Administration from the left hand menu, they can:

• Maintain your customer (organisational) details (including branch details if required)
• Create additional users & administrators
• Specify the sites and services individual users can access
• Modify user details; including changing passwords and unlocking or closing a User ID (Login)
• Download electronic invoices.

What you need to know

• Registering as a user of our websites provides fast and convenient access to our online services.
• There are no joining or maintenance fees and you will only be charged for the services you use.
• Pay by direct debit or by charging your credit card as you go.
• Gain access to electronic copies of your monthly invoices [direct debit customers only].
• Cut down on your data entry requirements - your contact details are stored for you to reuse each time you log on.
• Streamline your data entry even more by entering into a Keyless Transaction Agreement with the Companies Office.
• If you intend to use the Personal Property Securities Register (PPSR) you must be a registered user. For all of our other participating websites you can access most online services without registering as a user. However when you encounter any fee paying services, you will need to pay for these by credit card.
• Once you have registered as a user on any one of our websites, you can use the same User ID and password to access all of our participating websites.

Participating websites

New Zealand Companies Office

Free phone 0508 COMPANIES | 0508 266 726

Personal Property Securities Register (PPSR) 

Free phone 0508 PPSR INFO | 0508 777 746

Electrical Workers Register

Free phone 0800 661 000

Motor Vehicle Traders Register 

Free phone 0508 MOTORTRADERS | 0508 668 678

Societies & Trusts 

Free phone 0508 SOCIETIES | 0508 762 438

Frequently Asked Questions

What will it cost?

There are no joining or maintenance fees and you will only be charged for the services you use. Payment is made by direct debit or by charging your credit card as you go.

Payment options

• Payment for online services can be made by credit card (Visa, MasterCard, Amex or Diners) or by direct debit - you choose.
• A ‘Pay Now’ screen will identify services that have an associated fee, so you can decide whether or not to proceed.

1. Direct debit

Your organisation (or its Branches) will receive an invoice, by email, every month when an online service has been accessed. Alternatively you can pick up a copy of your invoice directly from the website. The invoice amount will be direct debited approximately 20 days after you have been invoiced. If no fees were incurred during the previous month then no invoice will be created.

2. Credit card

Credit card transactions are processed using 128-bit encryption technology. Your credit card details are transferred in such a way that the Ministry of Economic Development does not see or store them. Your transaction is validated in “real time”.

Step by step instructions

How to register for a logon (become a registered user)

If anyone in your organisation has already registered as a user on one of our participating websites, we will already have customer details for your organisation and there may be a direct debit facility. To save yourself time, please ask the Administrator to create a new User ID for you. Contact us if you are not sure who your Administrator is.

To register as a user, visit any one of our participating websites.

1. Select the Register button below the IPONZ banner on the home page.
2. Complete the online application form (fields marked with an asterisk * must be completed).
3. Select Continue.
4. Read, then acknowledge that you have read and accepted, the terms and conditions.
5. If you have elected to operate a direct debit facility, complete and sign the direct debit form that is emailed to you. The banks require original signatures. Please return the completed direct debit form to us by post to the address on the form.
6. Your User ID will be emailed to you. Please ensure you keep it in a secure place.
7. You can log on to our participating websites as soon as you have been allocated a User ID and password. Any fees incurred can be paid by credit card until your direct debit facility has been activated. It takes up to five working days from the day we receive your signed form to activate your direct debit with the bank.

We have assembled step by step instructions to help you open and manage your User ID, whether it's the first time you have visited our website, or you just need a refresher: Update your User ID (login).

Important information

It is important to maintain your customer information. If you would like detailed information please refer to our information on Updating your User ID (logon).

If none of the above has answered your question, please send your question to the Intellectual Property Office team.