Maintain your user details

You can update your account details by logging in and selecting My Account then My Profile from the left hand menu in your Inbox. Simply amend your details in the User Data fields then Submit.

If you use your login for the IPONZ website on behalf of your employer, you will also see the Default Client details for your organisation.

Note | Only an administrator can create users, update the organisation's default client contact details and assign cases. See: How to create and maintain a user.

What is a default client?

Your default client is the client record your account is linked to. The default client information populates applications and other registry records when you use online services.

If you have been set up as part of your organisation you will see your organisation’s client id and details. This information is managed by your account administrator.

If you have set up your account and client records as an individual you will see your client id and details. You may only have one default client at a time. To change your default client:

1. Login and select My Account then My Profile from the left hand menu in your Inbox.
2. Search for the client you would like to be your new default record then Select. The new client information will show as your Default Client.
   
    

What to do if your default client is blank?

It is likely that you have not fully completed your registration process and you will need to request for your account to be linked to your client record. You need to fill in a request to be linked to your existing IPONZ account form and upload the form.

1. Select Maintain Client and search for your organisation or yourself. If you are new to IPONZ you can Add a new client record.
2. Select Request to be linked to this client and upload a complete Client Access Authority form.
3. Select Submit. You will return to the Search Client screen and a confirmation Info box will appear. Select OK to close the box.

What happens next?

IPONZ will process your request within one working day.
Once the link is created to your account you will be able to access your IP cases.

Maintain your igovt logon

You will need to go to the igovt website to maintain your igovt logon details such as your logon username and password. You can select the Manage logon button from this area and you will be redirected to the igovt website.