Change agent

You can request to add or change an agent for a case through our Maintain a Case facility. There is no charge for this service.

To change an agent: 

1. You will need to be logged on as a registered user of the website. Read more...
2. For example, a request to enter a new agent for a patent:
3. Login and select Maintain a Patent from the left hand menu of your Inbox. The Request Patent Change page will display.
4. Click Select cases for Change Agent from the Change Agent section to Search Patent Case(s).
5. Search for one or more patent/s. Once you have identified the correct cases tick the check box to select. Then click the Select button. The Request Change of Agent screen displays with the case(s) listed.
6. Enter your Client Reference.
7. Select whether you are replacing the current agent or adding an agent.
   Note - if the new agent is not the same for each of the cases you will need to make a separate request for each case.
8. To enter the new agent details for the case(s), select Search in the Agents section, you will be taken to the Search Client screen to search for your details. When adding an agent, check Change Contact Details to become the new contact.
9. Select the Add button in the Documentary Evidence section to upload your Agent Authorisation documentation.
10. Select Submit to complete your request.

What happens next?

IPONZ will either accept or refuse your request within one working day. You will receive email notification.

To remove an agent:

If you are already the agent for an IP case you will be given the additional option to remove yourself as the agent.