Trade marks online correspondence improvements

19 November 2010

In response to client requests we have made the following changes to improve the trade mark online correspondence service:

• Changed the correspondence descriptions. For example ‘Response to objections under section 5, 21-24, 31, 32 or General’ and ‘Response to objections under section 17, 18 or 25’ are now combined into one type and called ‘ Response to Compliance Report’. This is to capture all correspondence to an examiner including a response to compliance report, Abeyance and Rejection Requests;
• Introduced new correspondence document options. For example, ‘Hearing Submissions’ is now available online for filing written submissions for hearings, “Request for Registration Certificate’ is also now available online for filing a request for a copy of the Registration Certificate and IP Summary Report;
• Reordered the online correspondence dropdown list to make it easier to select the appropriate nature of correspondence; and
• Created a Fact Sheet to help determine the nature of correspondence to select.
   

What do the improvements look like? 

You can keep track of your correspondence with the Office via View IP History service.

Details of our online services can be found here.