Surrendering a PVR

To offer to Surrender a PVR:

1. You will need to be logged on as a registered user of the website. Read more...
2. Select Maintain a PVR from the left hand menu of your Inbox. The Request PVR Change page will display.
3. Click Select cases(s) for Surrender from the Surrender PVR section to Search PVR Case(s). You can search for one or more PVRs that you wish to surrender. Once you have identified the correct cases tick the check box to select. Then click the Select button.
4. Check the Confirm offer to surrender PVR(s).
5. Add your documentary evidence to support your request prior to selecting Submit. You will return to the Request PVR Change and a confirmation Info box will display. Select OK to close the box.